Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. When a piece of paper gets stuck in the inkjet printer, a jam can occur, and the printer will either push out a crumpled, smudged paper, or it will stop, and you will need to pull out the paper that is stuck. Make sure you remove the orange pull-tab completely. He offered me a replacement of the printer when he couldn't figure out how to remove the jammed paper. Which application are you using on Windows 10 to print? If the rollers do not turn freely, replace the rear access door. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
Clear the paper jam from the front of the printer. Clean the rollers if needed with a soft towel lightly moistened with water. ·Remove the remaining paper from the paper supply tray. If the circuit board itself in the printer is damaged though you may need to return the printer itself. If the jammed paper is removed incorrectly, other problems may occur.
It is a great location to get help from the community, get suggestions and find what has worked for others! We will try our best to help you out. Check that power is on. Align the printhead only if necessary. Hi, Here are two options which may resolve your problem. Check that the adf cover hinges are not loose. Each desktop app determines how you print from that app, so the way to print will vary from app to app.
I removed the back and front lids. Click on Done to complete the process. Step 7: Turn printer back on Close the access panels, and plug the printer into the power source. A list of wireless networks gets displayed. And lastly after doing this steps try to reset the printer and try to print.
Usually this panel is on the front of the printer. Even used a fine vacuum cleaner to dust wipe the printer. Had a similar problem with OfficeJet 6700: Printer indicates a paper jam each time a page ist to be printed copy, fax, print. Ink level warnings and indicators provide estimates for planning purposes only. Verify that the access door is fully locked in place.
There should be a knob or a clasp that will release the door and allow you to take it off. Locate the two slots on the sides of the printer. I will certainly try and help you fix this error. Follow their instructions on backing up your files before doing it so you do not lose important data. If there is no other paper stuck in the printer, press the Resume button. Also, check the steps mentioned here if the issue persists: Those steps should do the trick, let me know the outcome! On the unit front panel, press Setup, press 1, and then press 5. Gently lift up the head and carefully clean the bottom of this sensor unit.
While printing envelopes today it jammed. Where the :-D are the sensors for the paper jam? Remove the old cartridge 2. This will allow you to look into the printer to see where paper may be jammed. Verify that the access door is fully locked in place. Take care, Have a great day! Gary Starkweather of the Xerox company invented the first laser printer in 1969.
The printer not even tries to load a sheet. It looks like you were interacting with , but he is out of the office today, so I'll take over from here. Here are some of the most common ways to print from desktop apps: Look in the File menu. Remove the orange cap from the cartridge. May 29, 2017 What you need to do is manually clear the print queue Spool.
The printer automatically aligns the printhead during the initial setup. Posted on Jan 24, 2009. Why else would it tell me to remove a rear access panel when there isn't one?? Step 4: Remove paper from front panel Look for paper that is causing the printer jam. The power cord must be disconnected to allow the paper feed rollers to turn freely. Click on Done to complete the process. Make sure the cartridge is closed tightly. If that is the case, the software program will guide you thru the right steps for creating a wireless connection to the printer.